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Terms & Conditions

This page contains PLC Hardware’s Terms and Conditions of Business aswell as website usage and restrictions.

Distribution Rights

PLC Hardware is not and does not claim to be a registered distributor of the following brands:

  • Allen Bradley
  • Siemens
  • Schneider
  • Omron
  • Mitsubishi
  • Panasonic
  • Pilz

Warranty

 PLC Hardware warrants to Customer that all hardware Products sold by PLC Hardware will conform to applicable manufacturer’s specifications for the warranty period. The warranty period begins on the date the Product is delivered to the Customer. All non-“New Factory Sealed” Products are covered by 1 Year Replacement Warranty. 

PLC Hardware only sells New Factory Sealed products unless otherwise stated.

All “New Factory Sealed” Products are covered by a 12 month Replacement Warranty. 

Customer must notify PLC Hardware of any defective Product within warranty period. Warranties offered by PLC Hardware are subject to acceptance of and compliance with PLC Hardware Terms. If return under warranty is required, we will replace the defective Product within the warranty period, provided that such Product is returned to PLC Hardware by Customer in accordance with PLC Hardware Return Policy. Products returned under PLC Hardware warranty may be replaced with refurbished, used or repaired Products. 

The warranty will be void if, upon examination of the Product, it is determined by PLC Hardware that the defect had occurred as a result of misuse, neglect, alteration, improper installation, accident, unauthorised repair or improper testing; or the serial numbers or date codes mismatch the originally sold Product or were removed or defaced. The invoice or proof of purchase must be shown and the products original packaging must be provided.

Returns

Non-Defective Product Returns. Customer may request Return of working Products within 15 calendar days of invoice date. PLC Hardware will review all requests on a case-by-case basis. If granted, a restocking fee of 15% of the original purchase price will be retained and PLC Hardware will issue a refund for the remainder of the amount, provided that PLC Hardware receives the Product within 30 calendar days of invoice date and in the same condition in which it was originally delivered. Products received after 30 calendar days of invoice date and/or not in the same condition will not be accepted.

 Returned Products Must Be Complete. All Products must be returned entirely complete, including all original manufacturer’s boxes, packing materials, manuals, cables, and any other accessories provided by PLC Hardware in original shipment. PLC Hardware reserves the right to refuse return of incomplete Products or to charge a minimum 15% restocking fee for returns that are accepted. 

Shipping Costs. Customer is responsible for the cost of shipping returned Products; PLC Hardware is responsible for the cost of shipping replacements for returned Products and will match Customer’s shipping method.

Returned Products Must Be properly packed for shipping. PLC Hardware is not liable for Product damages that may occur in transit during Product return. In order to minimize possibility of Product damages in transit, Customer must properly place the Product, or original manufacturer’s box with the Product, in a shipping box with packing materials. Customer must be sure the Product is properly surrounded with bubble wrap or packing foam. Products should never be shipped without packing foam, bubble wrap, or an antistatic bag. 

Liability

Customer shall not be entitled to, and PLC Hardware shall not be liable for, loss of profit, promotional or manufacturing expenses, overheads, business interruption costs, loss of data, removal or reinstallation costs, injury to reputation or loss of customers, punitive damages, loss of contracts or orders or any indirect, special, incidental or consequential damages of any nature. customer’s recovery from PLC Hardware for any claim shall not exceed the purchase price paid for the affected products irrespective of the nature of the claim whether in contract, tort, warranty, or otherwise.

Use of Website and online information

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. 

License to use website

Unless otherwise stated, PLC Hardware and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;]
  • [edit or otherwise modify any material on the website; or]
  • [redistribute material from this website [except for content specifically and expressly made available for redistribution].]

Limitations of liability

PLC Hardware will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

[to the extent that the website is provided free-of-charge, for any direct loss;]

for any indirect, special or consequential loss; or

for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if PLC Hardware has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit PLC Hardware’s liability in respect of any:

  • death or personal injury caused by PLC Hardware’s negligence;
  • fraud or fraudulent misrepresentation on the part of PLC Hardware; or
  • matter which it would be illegal or unlawful for PLC Hardware to exclude or limit, or to attempt or purport to exclude or limit, its liability.
 

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Indemnity

You hereby indemnify PLC Hardware and undertake to keep PLC Hardware indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by PLC Hardware to a third party in settlement of a claim or dispute on the advice of PLC Hardware’s legal advisers) incurred or suffered by PLC Hardware arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to PLC Hardware’s other rights under these terms and conditions, if you breach these terms and conditions in any way, PLC Hardware may take such action as PLC Hardware deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

PLC Hardware may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.